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Reviews
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Claire on Dec 14, 2022
5 out of 5 starsAmazing gift and the customer service was amazing as well help me and got my order to be as fast as they could in time for when I needed Thanks for much
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Debbie on Dec 4, 2022
5 out of 5 starsGreat service, was kept updated at every step. Fast delivery too. My mums going to love it. Thanks so much!
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keegan on Nov 28, 2022
4 out of 5 starsthis is the cutest colouring book<3 quick delivery, very kind messaging & im very happy all in all!! thank you x
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Sign in with Apple user on Nov 26, 2022
5 out of 5 starsReally chuffed with how the pictures have turned out! Had helpful and friendly customer service from Di, would definitely recommend!
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Lettie on Nov 23, 2022
5 out of 5 starsFantastic, thank you, good quality and is exactly as described, would order again :)
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Michelle on Nov 18, 2022
5 out of 5 starsWould highly recommend, quality product and excellent customer service
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Frequently asked questions
Can I request a custom order?
Yes by all means please get in touch if there is something you would like that isn't listed and we will do our utmost to help with your request.
How do I know what size tutu dress to order?
Please get in touch with any queries regarding sizing and colours/designs of tutu dresses. We can cater for most sizes and will request measurements to ensure you get the perfect fit. The tutu dresses can be made in a huge array of colours and finishes so again please get in touch should you require something other than the advertised designs.
Can an item be personalised?
All items can be accompanied by a personalised gift tag message should you require. Personalisation can also be added to any of the printed packaging. Many of the jewellery and accessory items can be personalised by way of hand stamped or engraved charms or letter beads. Cushions can be personalised with fabric lettering.
Do you combine shipping?
Yes of course, shipping will be combined for all orders. The cost of shipping is never charged at more than the actual cost of postage plus packaging costs.
Can I collect an order?
We are based in Carlisle, Cumbria so if you are local then yes please get in touch if you would prefer to collect your order.
Will I be able to get a refund if my order does not arrive in time for Christmas?
All orders are being made and sent out either same day or next day. However due to the unprecedented amount of mail currently going through Royal Mail, there are unavoidable delays with their service. I appreciate your patience but obviously once it has left my hands I am no longer in control of how long it will take to reach you. Hopefully all packages ordered prior to 17th December should reach you by Christmas but any unforeseen delays are down to the postal service and do vary for different areas of the country. Any orders made after this date will reach you after Christmas due to Royal Mail last postal dates. Unfortunately I am unable to refund for parcels not reaching you in time as Royal Mail insurance will not cover such delays.